Why is the use of cognition important in dealing with frustration?
a) It prevents frustration
b) It helps relax and solve problems
c) It leads to external frustration
d) It eliminates goals
What is conflict?
a) Agreement between groups
b) Opposition of needs and values
c) Peaceful resolution of differences
d) Harmony between individuals
What type of conflict is caused by external forces?
a) Value conflict
b) Relationship conflict
c) Structural conflict
d) Interest conflict
Which category of conflict has shallow or no roots and can be resolved with improved communication?
a) No conflict
b) Surface conflict
c) Latent conflict
d) Open conflict
What is latent conflict characterized by?
a) Shallow roots
b) Effective resolution
c) Conflict below the surface
d) Solvable conflict
In which type of conflict are both the causes and effects visible and deep-rooted?
a) No conflict
b) Surface conflict
c) Latent conflict
d) Open conflict
